Best Western Plus Carlton Suites Hotel
140 State Farm Parkway
Birmingham, AL 35209
There was no coupon for this hotel, but since we needed to stay near the television studio for our morning appointment, we had no choice. Eric behind the counter was super helpful. When I discovered the nightly rate was well beyond our budget, we decided that since we were there on business, the business rate would apply. Mr. Pish’s fee was an additional $20.
Our room was at the back of the hotel on the fourth floor. We had to go down stairs to the lower level, then up the elevator to reach it. We were as far away from the entrance as physically possible. Mr. Pish enjoyed looking at himself in the mirrored wall of the elevator. Our room was large, very clean, comfortable and free of bedbugs. The ice machine was on the first floor, so that required a bit of a trek. David came to the conclusion the hotel was haunted because the elevator kept opening for him on the second floor which was under construction (he’s a carpenter). The fact that our room keys didn’t work the first time we tried to use them and I had to walk all the way to the lobby to get them fixed didn’t help dispel that theory either. Eric was extremely apologetic and I have to say his level of customer service was fantastic. For some reason, I kept walking up to room 416 instead of 412 each time I went to the room (which was a lot with the amount of bags we had). Then, the next morning when we checked out, the manager thought it was weird that we had stayed in room 412 when he had us down for room 416. Can you hear the Twilight Zone theme playing in the background?
The complimentary full breakfast the next morning was good – with real eggs, bacon and more. That was a nice switch from the usual yogurt and granola, especially because we’d been up since 4:30 a.m. to do the television appearance. Other than the little bit of weirdness and the long haul to the room, we definitely enjoyed our stay here.